Business analysis consultancy
Business analysis, service design, and user-centred digital transformation support for public and private sector organisations.
What we do
Bhoumika Ltd provides senior business analysis capability across complex digital transformation initiatives, translating user needs, service constraints, and operational goals into practical delivery.
Portfolio
Lead business analysis for digital services supporting junior doctors, dentists, pharmacists, and healthcare scientists across training, onboarding, rotations, ARCP, ESR interfaces, and data migration from legacy platforms.
Discovery and delivery for freight strategy, Brexit regulatory services, port operations, Salesforce CRM, booking journeys, customs integrations, and inventory replacement.
Business analysis for food management, event management, ticketing, Salesforce, SAP, MuleSoft, data hub, inventory, and hospitality workflows across UK and international business units.
Services
Delivery of UCD solutions and strategies that improve engagement, service outcomes, and digital adoption.
Service design initiatives that map complex journeys, streamline processes, and improve delivery for clients.
Research across diverse user groups, with insights translated into actionable design and delivery strategies.
Discovery, Alpha, Beta, and Live delivery aligned to GDS and NHS standards, accessibility, consistency, and equity.
Approach
The work blends business analysis, user research, agile facilitation, service blueprinting, backlog management, and stakeholder alignment so teams can move from ambiguity to useful delivery.
Stakeholder interviews, user needs, service audits, risks, and process discovery.
As-is and to-be journeys, service blueprints, operating models, and data flows.
Epics, user stories, acceptance criteria, MVP scope, and prioritised roadmaps.
UAT, change support, supplier alignment, release planning, and live-service improvement.
Senior business analysis for complex, regulated, multi-stakeholder digital services.Public sector, health, travel, hospitality, freight, and enterprise transformation experience
Contact
Share the service, product, or operational challenge you are working through. Bhoumika Ltd can help clarify user needs, align stakeholders, and shape delivery-ready outcomes.